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[2026-10-19 11:22:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917314848002", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-10-19 05:52:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MzE0ODQ4MDAyFQIAEhgSQjBBNkFCQUYwN0Y2RTRDRDM3AA==", "direction": 0, "group_id": null, "bsuid": "IN.1106134691969975", "errors": null, "messages": [{"from": "917314848002", "from_user_id": "IN.1106134691969975", "id": "wamid.HBgMOTE3MzE0ODQ4MDAyFQIAEhgSQjBBNkFCQUYwN0Y2RTRDRDM3AA==", "timestamp": "1792389125", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported", "unsupported": {"type": "unknown", "raw_type": "unknown"}}], "contacts": [{"wa_id": "917314848002", "user_id": "IN.1106134691969975"}], "template_name": null, "template_language": null}
[2026-10-19 11:22:08] [INFO] Processing message from 917314848002:
[2026-10-19 11:22:08] [INFO] Sending instructions to 917314848002
[2026-10-19 11:22:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-19 11:22:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917314848002","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-19 11:22:08] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-19 11:23:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "918889378601", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-10-19 05:53:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE4ODg5Mzc4NjAxFQIAEhgSNjg2MzM4QzY5MjNCRUEzOEE0AA==", "direction": 0, "group_id": null, "bsuid": "IN.1767731211130276", "errors": null, "messages": [{"from": "918889378601", "from_user_id": "IN.1767731211130276", "id": "wamid.HBgMOTE4ODg5Mzc4NjAxFQIAEhgSNjg2MzM4QzY5MjNCRUEzOEE0AA==", "timestamp": "1792389181", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported", "unsupported": {"type": "unknown", "raw_type": "unknown"}}], "contacts": [{"wa_id": "918889378601", "user_id": "IN.1767731211130276"}], "template_name": null, "template_language": null}
[2026-10-19 11:23:03] [INFO] Processing message from 918889378601:
[2026-10-19 11:23:03] [INFO] Sending instructions to 918889378601
[2026-10-19 11:23:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-19 11:23:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"918889378601","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-19 11:23:03] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-19 11:24:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T11:22:08+05:30","customerNumber":"","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE3MzE0ODQ4MDAyFQIAEhgSQjBBNkFCQUYwN0Y2RTRDRDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917314848002\",\"from_user_id\":\"IN.1106134691969975\",\"id\":\"wamid.HBgMOTE3MzE0ODQ4MDAyFQIAEhgSQjBBNkFCQUYwN0Y2RTRDRDM3AA==\",\"timestamp\":\"1792389125\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\",\"raw_type\":\"unknown\"}}]","ts":"2026-10-19T11:24:09+05:30"}
[2026-10-19 11:24:09] [DEBUG] Ignoring event: failed
[2026-10-19 11:25:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T11:23:02+05:30","customerNumber":"","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE4ODg5Mzc4NjAxFQIAEhgSNjg2MzM4QzY5MjNCRUEzOEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"918889378601\",\"from_user_id\":\"IN.1767731211130276\",\"id\":\"wamid.HBgMOTE4ODg5Mzc4NjAxFQIAEhgSNjg2MzM4QzY5MjNCRUEzOEE0AA==\",\"timestamp\":\"1792389181\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\",\"raw_type\":\"unknown\"}}]","ts":"2026-10-19T11:25:04+05:30"}
[2026-10-19 11:25:04] [DEBUG] Ignoring event: failed
[2026-10-19 16:49:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T16:49:41+05:30","customerNumber":"","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3NjUyODg3MzA3FQIAEhggQUMzQkYxMjAyQzEzREM2QjM2RkYyNDZBMjhDNThFNEUA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Amrit_dhillon","contentType":"text","text":"Date of competition","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917652887307\",\"from_user_id\":\"IN.1501888748452148\",\"id\":\"wamid.HBgMOTE3NjUyODg3MzA3FQIAEhggQUMzQkYxMjAyQzEzREM2QjM2RkYyNDZBMjhDNThFNEUA\",\"timestamp\":\"1792408779\",\"text\":{\"body\":\"Date of competition\"},\"type\":\"text\"}]","ts":"2026-10-19T16:49:41+05:30"}
[2026-10-19 16:49:42] [INFO] Processing message from 917652887307: Date of competition
[2026-10-19 16:49:42] [INFO] Sending instructions to 917652887307
[2026-10-19 16:49:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-19 16:49:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917652887307","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-19 16:49:42] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-19 16:49:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T16:49:41+05:30","customerNumber":"","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3NjUyODg3MzA3FQIAEhggQUMzQkYxMjAyQzEzREM2QjM2RkYyNDZBMjhDNThFNEUA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Amrit_dhillon","contentType":"text","text":"Date of competition","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917652887307\",\"from_user_id\":\"IN.1501888748452148\",\"id\":\"wamid.HBgMOTE3NjUyODg3MzA3FQIAEhggQUMzQkYxMjAyQzEzREM2QjM2RkYyNDZBMjhDNThFNEUA\",\"timestamp\":\"1792408779\",\"text\":{\"body\":\"Date of competition\"},\"type\":\"text\"}]","ts":"2026-10-19T16:49:43+05:30"}
[2026-10-19 16:49:44] [DEBUG] Ignoring event: delivered
[2026-10-19 17:41:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T17:41:32+05:30","customerNumber":"","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3NzA5OTMxMjM3FQIAEhggQUNEOTkxM0UyRTUxRjQyMjE4NEIyOUU0MDIzQjdDQkQA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Jayshri Kothari","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917709931237\",\"from_user_id\":\"IN.1835119864349174\",\"id\":\"wamid.HBgMOTE3NzA5OTMxMjM3FQIAEhggQUNEOTkxM0UyRTUxRjQyMjE4NEIyOUU0MDIzQjdDQkQA\",\"timestamp\":\"1792411890\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-19T17:41:33+05:30"}
[2026-10-19 17:41:33] [INFO] Processing message from 917709931237: Welcome to X Gen AI (a part of XRobotics), how can I help yo today?
[2026-10-19 17:41:33] [INFO] Sending instructions to 917709931237
[2026-10-19 17:41:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-19 17:41:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917709931237","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-19 17:41:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T17:41:32+05:30","customerNumber":"","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3NzA5OTMxMjM3FQIAEhggQUNEOTkxM0UyRTUxRjQyMjE4NEIyOUU0MDIzQjdDQkQA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Jayshri Kothari","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917709931237\",\"from_user_id\":\"IN.1835119864349174\",\"id\":\"wamid.HBgMOTE3NzA5OTMxMjM3FQIAEhggQUNEOTkxM0UyRTUxRjQyMjE4NEIyOUU0MDIzQjdDQkQA\",\"timestamp\":\"1792411890\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-19T17:41:33+05:30"}
[2026-10-19 17:41:33] [DEBUG] Ignoring event: delivered
[2026-10-19 17:41:33] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-19 17:41:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T17:41:42+05:30","customerNumber":"","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE4MjQwODMxMDQzFQIAEhggQUNFM0YwRkZBOEUyQkM4NEQ4MDg3MkFBMERGNUIwQzIA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"sk azaharuddin","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"918240831043\",\"from_user_id\":\"IN.1404137888577731\",\"id\":\"wamid.HBgMOTE4MjQwODMxMDQzFQIAEhggQUNFM0YwRkZBOEUyQkM4NEQ4MDg3MkFBMERGNUIwQzIA\",\"timestamp\":\"1792411900\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-19T17:41:42+05:30"}
[2026-10-19 17:41:43] [DEBUG] Ignoring event: delivered
[2026-10-19 17:41:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T17:41:42+05:30","customerNumber":"","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE4MjQwODMxMDQzFQIAEhggQUNFM0YwRkZBOEUyQkM4NEQ4MDg3MkFBMERGNUIwQzIA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"sk azaharuddin","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"918240831043\",\"from_user_id\":\"IN.1404137888577731\",\"id\":\"wamid.HBgMOTE4MjQwODMxMDQzFQIAEhggQUNFM0YwRkZBOEUyQkM4NEQ4MDg3MkFBMERGNUIwQzIA\",\"timestamp\":\"1792411900\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-19T17:41:44+05:30"}
[2026-10-19 17:41:45] [INFO] Processing message from 918240831043: Welcome to X Gen AI (a part of XRobotics), how can I help yo today?
[2026-10-19 17:41:45] [INFO] Sending instructions to 918240831043
[2026-10-19 17:41:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-19 17:41:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"918240831043","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-19 17:41:45] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-19 19:08:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T19:06:12+05:30","customerNumber":"","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSRkMzMDBBRDY5MkNGNzUzRkNBAA==_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919654297000\",\"from_user_id\":\"IN.1078677841240954\",\"id\":\"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSRkMzMDBBRDY5MkNGNzUzRkNBAA==\",\"timestamp\":\"1792416969\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\",\"raw_type\":\"unknown\"}}]","ts":"2026-10-19T19:08:13+05:30"}
[2026-10-19 19:08:13] [DEBUG] Ignoring event: failed
[2026-10-19 19:46:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-19T19:44:07+05:30","customerNumber":"","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSQzI0NEMwMTRENzA1Nzk0MUI3AA==_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919654297000\",\"from_user_id\":\"IN.1078677841240954\",\"id\":\"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSQzI0NEMwMTRENzA1Nzk0MUI3AA==\",\"timestamp\":\"1792419240\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\",\"raw_type\":\"unknown\"}}]","ts":"2026-10-19T19:46:14+05:30"}
[2026-10-19 19:46:14] [DEBUG] Ignoring event: failed