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[2026-08-31 12:22:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-08-31T12:19:47+05:30","customerNumber":"919564108817","requestId":"","reason":"no inbound setting selected","eventName":"failed","uuid":"wamid.HBgMOTE5NTY0MTA4ODE3FQIAEhgWM0VCMDE0RUNFNEZGQ0M1NTEyOTYyNwA=","integratedNumber":"918335821000","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"finance","contentType":"text","text":"IMPORTANT NOTICE – VI POSTPAID BILL\n\nHello, MR. SUVRANIL NATH\n\nThis is to inform you that your VI Postpaid number 8335821000 has an outstanding bill of ₹2456.16.\n \nami aj or kal jbo apnar address collection er jonno...\n\n*Special Offer: If you make the payment online today, 31.08.2026, by 3:00 PM, you may avail of the applicable 40% discount offer and avoid the need for collection at your address.*\n\nOutstanding Amount: ₹2456.16\n40% Discount: ₹982.4\nPayable Amount After Discount: ₹1,473.6\nPayment Deadline: 31.08.2026, 3:00 PM\n\nPlease make the payment within the mentioned deadline to avail of the applicable discount.\n\nPayment Link:\nhttps://www.myvi.in/postpaid/quick-online-bill-payment\n\nAfter completing the payment, please inform us and share the payment confirmation for verification.\n\nRegards,\nVodafone Idea CNC Team","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919564108817\",\"from_user_id\":\"IN.1574773180189578\",\"id\":\"wamid.HBgMOTE5NTY0MTA4ODE3FQIAEhgWM0VCMDE0RUNFNEZGQ0M1NTEyOTYyNwA=\",\"timestamp\":\"1788158983\",\"text\":{\"body\":\"IMPORTANT NOTICE – VI POSTPAID BILL\\n\\nHello, MR. SUVRANIL NATH\\n\\nThis is to inform you that your VI Postpaid number 8335821000 has an outstanding bill of ₹2456.16.\\n \\nami aj or kal jbo apnar address collection er jonno...\\n\\n*Special Offer: If you make the payment online today, 31.08.2026, by 3:00 PM, you may avail of the applicable 40% discount offer and avoid the need for collection at your address.*\\n\\nOutstanding Amount: ₹2456.16\\n40% Discount: ₹982.4\\nPayable Amount After Discount: ₹1,473.6\\nPayment Deadline: 31.08.2026, 3:00 PM\\n\\nPlease make the payment within the mentioned deadline to avail of the applicable discount.\\n\\nPayment Link:\\nhttps://www.myvi.in/postpaid/quick-online-bill-payment\\n\\nAfter completing the payment, please inform us and share the payment confirmation for verification.\\n\\nRegards,\\nVodafone Idea CNC Team\"},\"type\":\"text\"}]","ts":"2026-08-31T12:22:35+05:30"}
[2026-08-31 12:22:36] [DEBUG] Ignoring event: failed
[2026-08-31 17:26:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917316914378", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-08-31 11:56:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MzE2OTE0Mzc4FQIAEhgSODQ0QTQ1RDFBOEEwNDlFOTkwAA==", "direction": 0, "group_id": null, "errors": null, "messages": [{"from": "917316914378", "from_user_id": "IN.1586936336439220", "id": "wamid.HBgMOTE3MzE2OTE0Mzc4FQIAEhgSODQ0QTQ1RDFBOEEwNDlFOTkwAA==", "timestamp": "1788177366", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported", "unsupported": {"type": "unknown", "raw_type": "unknown"}}], "contacts": [{"wa_id": "917316914378", "user_id": "IN.1586936336439220"}], "template_name": null, "template_language": null}
[2026-08-31 17:26:09] [INFO] Processing message from 917316914378:
[2026-08-31 17:26:09] [INFO] Sending instructions to 917316914378
[2026-08-31 17:26:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-08-31 17:26:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917316914378","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-08-31 17:26:10] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-08-31 17:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-08-31T17:26:09+05:30","customerNumber":"917316914378","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE3MzE2OTE0Mzc4FQIAEhgSODQ0QTQ1RDFBOEEwNDlFOTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917316914378\",\"from_user_id\":\"IN.1586936336439220\",\"id\":\"wamid.HBgMOTE3MzE2OTE0Mzc4FQIAEhgSODQ0QTQ1RDFBOEEwNDlFOTkwAA==\",\"timestamp\":\"1788177366\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\",\"raw_type\":\"unknown\"}}]","ts":"2026-08-31T17:28:11+05:30"}
[2026-08-31 17:28:11] [DEBUG] Ignoring event: failed