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[2026-10-05 13:36:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917316914364", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-10-05 08:06:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MzE2OTE0MzY0FQIAEhgSMTg1RTQyQkI4QjIyNjM5NENDAA==", "direction": 0, "group_id": null, "bsuid": "IN.1488873053051895", "errors": null, "messages": [{"from": "917316914364", "from_user_id": "IN.1488873053051895", "id": "wamid.HBgMOTE3MzE2OTE0MzY0FQIAEhgSMTg1RTQyQkI4QjIyNjM5NENDAA==", "timestamp": "1791187575", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported", "unsupported": {"type": "unknown", "raw_type": "unknown"}}], "contacts": [{"wa_id": "917316914364", "user_id": "IN.1488873053051895"}], "template_name": null, "template_language": null}
[2026-10-05 13:36:18] [INFO] Processing message from 917316914364:
[2026-10-05 13:36:18] [INFO] Sending instructions to 917316914364
[2026-10-05 13:36:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-05 13:36:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917316914364","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-05 13:36:18] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-05 13:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T13:36:18+05:30","customerNumber":"917316914364","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE3MzE2OTE0MzY0FQIAEhgSMTg1RTQyQkI4QjIyNjM5NENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917316914364\",\"from_user_id\":\"IN.1488873053051895\",\"id\":\"wamid.HBgMOTE3MzE2OTE0MzY0FQIAEhgSMTg1RTQyQkI4QjIyNjM5NENDAA==\",\"timestamp\":\"1791187575\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\",\"raw_type\":\"unknown\"}}]","ts":"2026-10-05T13:38:18+05:30"}
[2026-10-05 13:38:19] [DEBUG] Ignoring event: failed
[2026-10-05 14:33:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T14:33:18+05:30","customerNumber":"918981159500","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE4OTgxMTU5NTAwFQIAEhggQUNBRTE1ODk0NzRBNjIxNTQzMEM3RjY2NTMwRURDRjIA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Raj Shaw","contentType":"text","text":"Hi","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"918981159500\",\"from_user_id\":\"IN.1086310067907660\",\"id\":\"wamid.HBgMOTE4OTgxMTU5NTAwFQIAEhggQUNBRTE1ODk0NzRBNjIxNTQzMEM3RjY2NTMwRURDRjIA\",\"timestamp\":\"1791190995\",\"text\":{\"body\":\"Hi\"},\"type\":\"text\"}]","ts":"2026-10-05T14:33:19+05:30"}
[2026-10-05 14:33:19] [DEBUG] Ignoring event: delivered
[2026-10-05 19:19:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T19:19:02+05:30","customerNumber":"918910752110","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE4OTEwNzUyMTEwFQIAEhggQUNFN0EyNDYwN0U0OEUwNkVCMEU1MzU1Q0E2OUFFNTUA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"8910752110","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"918910752110\",\"from_user_id\":\"IN.1119674707142795\",\"id\":\"wamid.HBgMOTE4OTEwNzUyMTEwFQIAEhggQUNFN0EyNDYwN0U0OEUwNkVCMEU1MzU1Q0E2OUFFNTUA\",\"timestamp\":\"1791208140\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-05T19:19:03+05:30"}
[2026-10-05 19:19:03] [DEBUG] Ignoring event: delivered
[2026-10-05 19:19:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T19:19:02+05:30","customerNumber":"918910752110","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE4OTEwNzUyMTEwFQIAEhggQUNFN0EyNDYwN0U0OEUwNkVCMEU1MzU1Q0E2OUFFNTUA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"8910752110","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"918910752110\",\"from_user_id\":\"IN.1119674707142795\",\"id\":\"wamid.HBgMOTE4OTEwNzUyMTEwFQIAEhggQUNFN0EyNDYwN0U0OEUwNkVCMEU1MzU1Q0E2OUFFNTUA\",\"timestamp\":\"1791208140\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-05T19:19:04+05:30"}
[2026-10-05 19:19:04] [INFO] Processing message from 918910752110: Welcome to X Gen AI (a part of XRobotics), how can I help yo today?
[2026-10-05 19:19:04] [INFO] Sending instructions to 918910752110
[2026-10-05 19:19:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-05 19:19:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"918910752110","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-05 19:19:04] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-05 20:23:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T20:23:38+05:30","customerNumber":"917044295281","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MDQ0Mjk1MjgxFQIAEhggQUNGNEZCNzM5RDM2MjUyQzFENjVEQjNGODgxQjIyNDQA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Tamoshi","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917044295281\",\"from_user_id\":\"IN.1595883035349288\",\"id\":\"wamid.HBgMOTE3MDQ0Mjk1MjgxFQIAEhggQUNGNEZCNzM5RDM2MjUyQzFENjVEQjNGODgxQjIyNDQA\",\"timestamp\":\"1791212016\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-05T20:23:40+05:30"}
[2026-10-05 20:23:40] [INFO] Processing message from 917044295281: Welcome to X Gen AI (a part of XRobotics), how can I help yo today?
[2026-10-05 20:23:40] [INFO] Sending instructions to 917044295281
[2026-10-05 20:23:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-05 20:23:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917044295281","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-05 20:23:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T20:23:38+05:30","customerNumber":"917044295281","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MDQ0Mjk1MjgxFQIAEhggQUNGNEZCNzM5RDM2MjUyQzFENjVEQjNGODgxQjIyNDQA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Tamoshi","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917044295281\",\"from_user_id\":\"IN.1595883035349288\",\"id\":\"wamid.HBgMOTE3MDQ0Mjk1MjgxFQIAEhggQUNGNEZCNzM5RDM2MjUyQzFENjVEQjNGODgxQjIyNDQA\",\"timestamp\":\"1791212016\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-05T20:23:40+05:30"}
[2026-10-05 20:23:40] [DEBUG] Ignoring event: delivered
[2026-10-05 20:23:41] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-05 20:29:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T20:29:05+05:30","customerNumber":"919870633178","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUM4Q0M3ODFERTUzMEU2QUQxRUQxN0Y3MEZCNzFDQTUA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Deepika Srivastava","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919870633178\",\"from_user_id\":\"IN.1798988197785352\",\"id\":\"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUM4Q0M3ODFERTUzMEU2QUQxRUQxN0Y3MEZCNzFDQTUA\",\"timestamp\":\"1791212343\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-05T20:29:05+05:30"}
[2026-10-05 20:29:06] [DEBUG] Ignoring event: delivered
[2026-10-05 20:29:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T20:29:05+05:30","customerNumber":"919870633178","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUM4Q0M3ODFERTUzMEU2QUQxRUQxN0Y3MEZCNzFDQTUA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Deepika Srivastava","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919870633178\",\"from_user_id\":\"IN.1798988197785352\",\"id\":\"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUM4Q0M3ODFERTUzMEU2QUQxRUQxN0Y3MEZCNzFDQTUA\",\"timestamp\":\"1791212343\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-05T20:29:06+05:30"}
[2026-10-05 20:29:06] [INFO] Processing message from 919870633178: Welcome to X Gen AI (a part of XRobotics), how can I help yo today?
[2026-10-05 20:29:06] [INFO] Sending instructions to 919870633178
[2026-10-05 20:29:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-05 20:29:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919870633178","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-05 20:29:06] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-05 20:29:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T20:29:26+05:30","customerNumber":"919870633178","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUM0MDk1OEFDNDVDQjcyNjMzQTNBREJENEFDMERBNDYA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Deepika Srivastava","contentType":"text","text":"Bhai mujhe apni team registrations karni thi","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919870633178\",\"from_user_id\":\"IN.1798988197785352\",\"id\":\"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUM0MDk1OEFDNDVDQjcyNjMzQTNBREJENEFDMERBNDYA\",\"timestamp\":\"1791212365\",\"text\":{\"body\":\"Bhai mujhe apni team registrations karni thi\"},\"type\":\"text\"}]","ts":"2026-10-05T20:29:28+05:30"}
[2026-10-05 20:29:28] [DEBUG] Ignoring event: delivered
[2026-10-05 20:29:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T20:29:42+05:30","customerNumber":"919870633178","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUMzNDdGOTIxNjg2ODFDQjhDRjBBQkU5QkQzQjgwNkUA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Deepika Srivastava","contentType":"text","text":"I want to register my team","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919870633178\",\"from_user_id\":\"IN.1798988197785352\",\"id\":\"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUMzNDdGOTIxNjg2ODFDQjhDRjBBQkU5QkQzQjgwNkUA\",\"timestamp\":\"1791212381\",\"text\":{\"body\":\"I want to register my team\"},\"type\":\"text\"}]","ts":"2026-10-05T20:29:44+05:30"}
[2026-10-05 20:29:45] [DEBUG] Ignoring event: delivered
[2026-10-05 20:29:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T20:29:53+05:30","customerNumber":"919870633178","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUM2RTY5REZFNjZGRTM1QTcxMEMzODIzOUQzRDY5MTgA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Deepika Srivastava","contentType":"reaction","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"👍","interactive":"","orders":"","messages":"[{\"from\":\"919870633178\",\"from_user_id\":\"IN.1798988197785352\",\"id\":\"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUM2RTY5REZFNjZGRTM1QTcxMEMzODIzOUQzRDY5MTgA\",\"timestamp\":\"1791212391\",\"type\":\"reaction\",\"reaction\":{\"message_id\":\"wamid.HBgMOTE5ODcwNjMzMTc4FQIAEhggQUMzNDdGOTIxNjg2ODFDQjhDRjBBQkU5QkQzQjgwNkUA\",\"emoji\":\"👍\"}}]","ts":"2026-10-05T20:29:55+05:30"}
[2026-10-05 20:29:55] [DEBUG] Ignoring event: delivered
[2026-10-05 22:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T22:33:28+05:30","customerNumber":"919341274724","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5MzQxMjc0NzI0FQIAEhggQUNEQjUwMzFCNEI1QkRBMjlGNEIyNUUwNDBEODg1MEIA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Umashankar Shetty","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919341274724\",\"from_user_id\":\"IN.4094377524200445\",\"id\":\"wamid.HBgMOTE5MzQxMjc0NzI0FQIAEhggQUNEQjUwMzFCNEI1QkRBMjlGNEIyNUUwNDBEODg1MEIA\",\"timestamp\":\"1791219807\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-05T22:33:28+05:30"}
[2026-10-05 22:33:29] [INFO] Processing message from 919341274724: Welcome to X Gen AI (a part of XRobotics), how can I help yo today?
[2026-10-05 22:33:29] [INFO] Sending instructions to 919341274724
[2026-10-05 22:33:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-05 22:33:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919341274724","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-05 22:33:29] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-10-05 22:33:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-05T22:33:28+05:30","customerNumber":"919341274724","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5MzQxMjc0NzI0FQIAEhggQUNEQjUwMzFCNEI1QkRBMjlGNEIyNUUwNDBEODg1MEIA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Umashankar Shetty","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919341274724\",\"from_user_id\":\"IN.4094377524200445\",\"id\":\"wamid.HBgMOTE5MzQxMjc0NzI0FQIAEhggQUNEQjUwMzFCNEI1QkRBMjlGNEIyNUUwNDBEODg1MEIA\",\"timestamp\":\"1791219807\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-05T22:33:31+05:30"}
[2026-10-05 22:33:31] [DEBUG] Ignoring event: delivered