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[2026-09-02 17:26:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917316914378", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-09-02 11:56:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MzE2OTE0Mzc4FQIAEhgSRjUxNTU2NzA1MjlCNzlERkUzAA==", "direction": 0, "group_id": null, "errors": null, "messages": [{"from": "917316914378", "from_user_id": "IN.1586936336439220", "id": "wamid.HBgMOTE3MzE2OTE0Mzc4FQIAEhgSRjUxNTU2NzA1MjlCNzlERkUzAA==", "timestamp": "1788350172", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported", "unsupported": {"type": "unknown", "raw_type": "unknown"}}], "contacts": [{"wa_id": "917316914378", "user_id": "IN.1586936336439220"}], "template_name": null, "template_language": null}
[2026-09-02 17:26:15] [INFO] Processing message from 917316914378:
[2026-09-02 17:26:15] [INFO] Sending instructions to 917316914378
[2026-09-02 17:26:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-09-02 17:26:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917316914378","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-09-02 17:26:15] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}
[2026-09-02 17:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-09-02T17:26:15+05:30","customerNumber":"917316914378","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE3MzE2OTE0Mzc4FQIAEhgSRjUxNTU2NzA1MjlCNzlERkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917316914378\",\"from_user_id\":\"IN.1586936336439220\",\"id\":\"wamid.HBgMOTE3MzE2OTE0Mzc4FQIAEhgSRjUxNTU2NzA1MjlCNzlERkUzAA==\",\"timestamp\":\"1788350172\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\",\"raw_type\":\"unknown\"}}]","ts":"2026-09-02T17:28:16+05:30"}
[2026-09-02 17:28:16] [DEBUG] Ignoring event: failed