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[2026-01-28 10:31:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "918527774521", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-01-28 05:01:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE4NTI3Nzc0NTIxFQIAEhgSMEVENTNGMzQ4NjNEM0E4M0UzAA==", "direction": 0, "errors": null, "contacts": [{"wa_id": "918527774521"}], "messages": [{"from": "918527774521", "id": "wamid.HBgMOTE4NTI3Nzc0NTIxFQIAEhgSMEVENTNGMzQ4NjNEM0E4M0UzAA==", "timestamp": "1769576472", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported"}], "template_name": null, "template_language": null}
[2026-01-28 10:31:15] [INFO] Processing message from 918527774521:
[2026-01-28 10:31:15] [INFO] Sending instructions to 918527774521
[2026-01-28 10:31:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-01-28 10:31:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"918527774521","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-01-28 10:31:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21e52b8031984ab9b792c920753e7946", "message": "Your request is in process, please check delivery report for status"}, "errors": null}
[2026-01-28 10:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-28T10:31:14+05:30","customerNumber":"918527774521","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE4NTI3Nzc0NTIxFQIAEhgSMEVENTNGMzQ4NjNEM0E4M0UzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"918527774521\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"918527774521\",\"id\":\"wamid.HBgMOTE4NTI3Nzc0NTIxFQIAEhgSMEVENTNGMzQ4NjNEM0E4M0UzAA==\",\"timestamp\":\"1769576472\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\"}]","ts":"2026-01-28T10:33:29+05:30"}
[2026-01-28 10:33:30] [DEBUG] Ignoring event: failed
[2026-01-28 18:38:00] [DEBUG] Webhook received: {"customer_name": "Internshala", "sender": "919211728100", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-28 13:08:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5MjExNzI4MTAwFQIAEhgWM0VCMEI0MEUzQ0IyNEY0MjE0RkEzMwA=", "direction": 0, "text": "Hello", "contacts": [{"profile": {"name": "Internshala"}, "wa_id": "919211728100"}], "messages": [{"from": "919211728100", "id": "wamid.HBgMOTE5MjExNzI4MTAwFQIAEhgWM0VCMEI0MEUzQ0IyNEY0MjE0RkEzMwA=", "timestamp": "1769605677", "text": {"body": "Hello"}, "type": "text"}], "template_name": null, "template_language": null}
[2026-01-28 18:38:00] [INFO] Processing message from 919211728100: Hello
[2026-01-28 18:38:00] [INFO] Sending upload button to 919211728100
[2026-01-28 18:38:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-01-28 18:38:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919211728100","interactive":{"type":"cta_url","body":{"text":"Hello Internshala! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919211728100&name=Internshala"}}}}
[2026-01-28 18:38:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8a7839da7014a06ac9ba4944647b5aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null}
[2026-01-28 18:38:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-28T18:38:00+05:30","customerNumber":"919211728100","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5MjExNzI4MTAwFQIAEhgWM0VCMEI0MEUzQ0IyNEY0MjE0RkEzMwA=_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Internshala","contentType":"text","text":"Hello","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Internshala\"},\"wa_id\":\"919211728100\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919211728100\",\"id\":\"wamid.HBgMOTE5MjExNzI4MTAwFQIAEhgWM0VCMEI0MEUzQ0IyNEY0MjE0RkEzMwA=\",\"timestamp\":\"1769605677\",\"text\":{\"body\":\"Hello\"},\"type\":\"text\"}]","ts":"2026-01-28T18:38:01+05:30"}
[2026-01-28 18:38:02] [DEBUG] Ignoring event: delivered
[2026-01-28 18:38:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-28T18:38:00+05:30","customerNumber":"919211728100","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5MjExNzI4MTAwFQIAEhgWM0VCMEI0MEUzQ0IyNEY0MjE0RkEzMwA=_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Internshala","contentType":"text","text":"Hello","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Internshala\"},\"wa_id\":\"919211728100\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919211728100\",\"id\":\"wamid.HBgMOTE5MjExNzI4MTAwFQIAEhgWM0VCMEI0MEUzQ0IyNEY0MjE0RkEzMwA=\",\"timestamp\":\"1769605677\",\"text\":{\"body\":\"Hello\"},\"type\":\"text\"}]","ts":"2026-01-28T18:38:04+05:30"}
[2026-01-28 18:38:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5MjExNzI4MTAwFQIAEhgWM0VCMEI0MEUzQ0IyNEY0MjE0RkEzMwA=