[2026-10-02 11:36:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917316914364", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-10-02 06:06:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MzE2OTE0MzY0FQIAEhgSMzdGNjk4NjUwMThEOThBNTdCAA==", "direction": 0, "group_id": null, "bsuid": "IN.1488873053051895", "errors": null, "messages": [{"from": "917316914364", "from_user_id": "IN.1488873053051895", "id": "wamid.HBgMOTE3MzE2OTE0MzY0FQIAEhgSMzdGNjk4NjUwMThEOThBNTdCAA==", "timestamp": "1790921196", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported", "unsupported": {"type": "unknown", "raw_type": "unknown"}}], "contacts": [{"wa_id": "917316914364", "user_id": "IN.1488873053051895"}], "template_name": null, "template_language": null}
[2026-10-02 11:36:45] [INFO] Processing message from 917316914364: 
[2026-10-02 11:36:45] [INFO] Sending instructions to 917316914364
[2026-10-02 11:36:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-02 11:36:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917316914364","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-02 11:36:45] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}

[2026-10-02 11:38:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-02T11:36:40+05:30","customerNumber":"917316914364","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE3MzE2OTE0MzY0FQIAEhgSMzdGNjk4NjUwMThEOThBNTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917316914364\",\"from_user_id\":\"IN.1488873053051895\",\"id\":\"wamid.HBgMOTE3MzE2OTE0MzY0FQIAEhgSMzdGNjk4NjUwMThEOThBNTdCAA==\",\"timestamp\":\"1790921196\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\",\"raw_type\":\"unknown\"}}]","ts":"2026-10-02T11:38:44+05:30"}
[2026-10-02 11:38:44] [DEBUG] Ignoring event: failed
[2026-10-02 15:21:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-02T15:21:25+05:30","customerNumber":"919789976805","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5Nzg5OTc2ODA1FQIAEhggQUNGMDk1MTI5NTJCQTJDMEM2OTQ4MTFFRUY1OTg1NUQA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"~","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919789976805\",\"from_user_id\":\"IN.1099786219723235\",\"id\":\"wamid.HBgMOTE5Nzg5OTc2ODA1FQIAEhggQUNGMDk1MTI5NTJCQTJDMEM2OTQ4MTFFRUY1OTg1NUQA\",\"timestamp\":\"1790934683\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-02T15:21:27+05:30"}
[2026-10-02 15:21:27] [DEBUG] Ignoring event: delivered
[2026-10-02 15:22:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-02T15:21:25+05:30","customerNumber":"919789976805","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5Nzg5OTc2ODA1FQIAEhggQUNGMDk1MTI5NTJCQTJDMEM2OTQ4MTFFRUY1OTg1NUQA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"~","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919789976805\",\"from_user_id\":\"IN.1099786219723235\",\"id\":\"wamid.HBgMOTE5Nzg5OTc2ODA1FQIAEhggQUNGMDk1MTI5NTJCQTJDMEM2OTQ4MTFFRUY1OTg1NUQA\",\"timestamp\":\"1790934683\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-02T15:21:27+05:30"}
[2026-10-02 15:22:03] [INFO] Processing message from 919789976805: Welcome to X Gen AI (a part of XRobotics), how can I help yo today?
[2026-10-02 15:22:03] [INFO] Sending instructions to 919789976805
[2026-10-02 15:22:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-02 15:22:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919789976805","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-02 15:22:03] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}

[2026-10-02 19:48:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-02T19:48:18+05:30","customerNumber":"919123381729","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5MTIzMzgxNzI5FQIAEhggQUM0RDY0MzNBQzZGNEZGRDA4QzNFRTU1ODAzRjIwODYA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"gouri","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919123381729\",\"from_user_id\":\"IN.38764389849874212\",\"id\":\"wamid.HBgMOTE5MTIzMzgxNzI5FQIAEhggQUM0RDY0MzNBQzZGNEZGRDA4QzNFRTU1ODAzRjIwODYA\",\"timestamp\":\"1790950696\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-02T19:48:19+05:30"}
[2026-10-02 19:48:19] [INFO] Processing message from 919123381729: Welcome to X Gen AI (a part of XRobotics), how can I help yo today?
[2026-10-02 19:48:19] [INFO] Sending instructions to 919123381729
[2026-10-02 19:48:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-10-02 19:48:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919123381729","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-10-02 19:48:19] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}

[2026-10-02 19:48:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-10-02T19:48:18+05:30","customerNumber":"919123381729","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5MTIzMzgxNzI5FQIAEhggQUM0RDY0MzNBQzZGNEZGRDA4QzNFRTU1ODAzRjIwODYA_hello","integratedNumber":"919073316161","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"gouri","contentType":"text","text":"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919123381729\",\"from_user_id\":\"IN.38764389849874212\",\"id\":\"wamid.HBgMOTE5MTIzMzgxNzI5FQIAEhggQUM0RDY0MzNBQzZGNEZGRDA4QzNFRTU1ODAzRjIwODYA\",\"timestamp\":\"1790950696\",\"text\":{\"body\":\"Welcome to X Gen AI (a part of XRobotics), how can I help yo today?\"},\"type\":\"text\"}]","ts":"2026-10-02T19:48:19+05:30"}
[2026-10-02 19:48:19] [DEBUG] Ignoring event: delivered