[2026-05-16 16:14:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "919654297000", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-05-16 10:44:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSNDlERTkwOTYxNjIxMzA0QTE3AA==", "direction": 0, "errors": null, "messages": [{"from": "919654297000", "from_user_id": "IN.927209266764366", "id": "wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSNDlERTkwOTYxNjIxMzA0QTE3AA==", "timestamp": "1778928268", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported", "unsupported": {"type": "unknown"}}], "contacts": [{"wa_id": "919654297000", "user_id": "IN.927209266764366"}], "template_name": null, "template_language": null}
[2026-05-16 16:14:31] [INFO] Processing message from 919654297000: 
[2026-05-16 16:14:31] [INFO] Sending instructions to 919654297000
[2026-05-16 16:14:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-05-16 16:14:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919654297000","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-05-16 16:14:32] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}

[2026-05-16 16:16:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-05-16T16:14:31+05:30","customerNumber":"919654297000","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSNDlERTkwOTYxNjIxMzA0QTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919654297000\",\"from_user_id\":\"IN.927209266764366\",\"id\":\"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSNDlERTkwOTYxNjIxMzA0QTE3AA==\",\"timestamp\":\"1778928268\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\"}}]","ts":"2026-05-16T16:16:31+05:30"}
[2026-05-16 16:16:32] [DEBUG] Ignoring event: failed