[2026-02-16 01:53:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-02-16T01:51:33+05:30","customerNumber":"919217090184","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE5MjE3MDkwMTg0FQIAEhgSNzRFNjlEODJFNzhCQzREMDA4AA==_hello","integratedNumber":"918335821000","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"919217090184\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919217090184\",\"id\":\"wamid.HBgMOTE5MjE3MDkwMTg0FQIAEhgSNzRFNjlEODJFNzhCQzREMDA4AA==\",\"timestamp\":\"1771186890\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\"}}]","ts":"2026-02-16T01:53:39+05:30"}
[2026-02-16 01:53:40] [DEBUG] Ignoring event: failed
[2026-02-16 12:02:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "919311131841", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-02-16 06:32:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5MzExMTMxODQxFQIAEhgSQUEzRDE0N0NCMTVENzFCNjY5AA==", "direction": 0, "errors": null, "contacts": [{"wa_id": "919311131841"}], "messages": [{"from": "919311131841", "id": "wamid.HBgMOTE5MzExMTMxODQxFQIAEhgSQUEzRDE0N0NCMTVENzFCNjY5AA==", "timestamp": "1771223552", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported", "unsupported": {"type": "unknown"}}], "template_name": null, "template_language": null}
[2026-02-16 12:02:35] [INFO] Processing message from 919311131841: 
[2026-02-16 12:02:35] [INFO] Sending instructions to 919311131841
[2026-02-16 12:02:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-02-16 12:02:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919311131841","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-02-16 12:02:35] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}

[2026-02-16 12:04:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "919654297000", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-02-16 06:34:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSQzZEMkI3QkJBQTc1Njk2QTQ3AA==", "direction": 0, "errors": null, "contacts": [{"wa_id": "919654297000"}], "messages": [{"from": "919654297000", "id": "wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSQzZEMkI3QkJBQTc1Njk2QTQ3AA==", "timestamp": "1771223657", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported", "unsupported": {"type": "unknown"}}], "template_name": null, "template_language": null}
[2026-02-16 12:04:19] [INFO] Processing message from 919654297000: 
[2026-02-16 12:04:19] [INFO] Sending instructions to 919654297000
[2026-02-16 12:04:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
[2026-02-16 12:04:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919654297000","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."}
[2026-02-16 12:04:20] [DEBUG] MSG91 Response [400]: {"status": "fail", "hasError": true, "data": null, "errors": "There is no subscription assigned to this number"}

[2026-02-16 12:04:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-02-16T12:04:19+05:30","customerNumber":"919654297000","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSQzZEMkI3QkJBQTc1Njk2QTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"919654297000\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919654297000\",\"id\":\"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSQzZEMkI3QkJBQTc1Njk2QTQ3AA==\",\"timestamp\":\"1771223657\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\"}}]","ts":"2026-02-16T12:04:19+05:30"}
[2026-02-16 12:04:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSQzZEMkI3QkJBQTc1Njk2QTQ3AA==
[2026-02-16 12:04:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-02-16T12:02:35+05:30","customerNumber":"919311131841","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE5MzExMTMxODQxFQIAEhgSQUEzRDE0N0NCMTVENzFCNjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"919311131841\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919311131841\",\"id\":\"wamid.HBgMOTE5MzExMTMxODQxFQIAEhgSQUEzRDE0N0NCMTVENzFCNjY5AA==\",\"timestamp\":\"1771223552\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\"}}]","ts":"2026-02-16T12:04:35+05:30"}
[2026-02-16 12:04:36] [DEBUG] Ignoring event: failed
[2026-02-16 12:06:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-02-16T12:04:19+05:30","customerNumber":"919654297000","requestId":"","reason":"unknown error","eventName":"failed","uuid":"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSQzZEMkI3QkJBQTc1Njk2QTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"919654297000\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919654297000\",\"id\":\"wamid.HBgMOTE5NjU0Mjk3MDAwFQIAEhgSQzZEMkI3QkJBQTc1Njk2QTQ3AA==\",\"timestamp\":\"1771223657\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\",\"unsupported\":{\"type\":\"unknown\"}}]","ts":"2026-02-16T12:06:20+05:30"}
[2026-02-16 12:06:20] [DEBUG] Ignoring event: failed